Your privacy matters to us. This Privacy Policy explains how 23 apk collects, uses, stores, and protects your personal information when you use our platform at 23apk.fun. We are committed to complying with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and all related regulations issued by the National Privacy Commission. By registering an account or continuing to use our services, you acknowledge that you have read and understood this policy. If you have any questions, our support team is always ready to help.
When you register and use 23apk, we collect certain personal information that is necessary to provide you with a safe, secure, and enjoyable gaming experience. The information we collect includes your full name, date of birth, email address, mobile number, and a username and password of your choosing at the time of registration. When you make deposits or request withdrawals, we also collect payment-related details such as your GCash number, bank account information, or other payment method identifiers relevant to Philippine payment channels. We may collect device information, IP address, browser type, and session data automatically when you access our platform, which helps us detect fraud, maintain security, and improve platform performance. All information collected is limited to what is strictly necessary for the purposes described in this policy, and we do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance.
The personal information we collect is used exclusively to operate, maintain, and improve the 23 apk platform and to fulfil our legal obligations under Philippine law. We use your registration details to create and manage your account, verify your identity, and ensure that only eligible players aged 21 and above are able to access our gaming services. Payment information is used solely to process your deposits and withdrawals through the payment channels you select, and is never stored in full on our servers beyond what is required for transaction records. We use device and session data to monitor for suspicious activity, prevent unauthorised access, and protect the integrity of our platform for all Filipino players. Your contact details may be used to send you important account notifications, security alerts, and responses to your support enquiries, but we will not send you unsolicited marketing communications without your explicit consent.
23 apk does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes, and we never will. We may share your information with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers, but only to the extent necessary for them to perform their specific functions. All third-party service providers we work with are contractually required to handle your data in accordance with the Philippine Data Privacy Act and to implement appropriate security measures. We may also disclose your personal information to government authorities, law enforcement agencies, or regulatory bodies in the Philippines when required to do so by law, court order, or in connection with the prevention or investigation of fraud and other illegal activities. In all cases, we limit the information shared to the minimum necessary and require that it be used only for the stated purpose.
We retain your personal information for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations, including anti-money laundering requirements that mandate the retention of transaction records for a minimum of five years. When your account is closed, we will securely delete or anonymise your personal data within a reasonable timeframe, except where retention is required by law or where we have a legitimate interest in retaining certain records for dispute resolution or fraud prevention purposes. You may request the deletion of your personal data at any time by contacting our support team, and we will process your request in accordance with the Philippine Data Privacy Act, subject to any legal obligations that require us to retain specific information. We implement strict access controls to ensure that retained data is only accessible to authorised personnel who have a legitimate need to access it. All data storage systems used by 23 apk are protected by industry-standard security measures appropriate to the sensitivity of the information stored.
We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. Our platform uses secure socket layer (SSL) encryption for all data transmitted between your device and our servers, ensuring that your login credentials, payment details, and personal information are protected in transit. Access to personal data within our organisation is restricted on a need-to-know basis, and all staff who handle personal information are trained on data protection obligations under Philippine law. We conduct regular security assessments and vulnerability testing to identify and address potential weaknesses in our systems before they can be exploited. In the event of a personal data breach that is likely to result in harm to affected individuals, we will notify the National Privacy Commission and affected players in accordance with the timelines and procedures required by the Philippine Data Privacy Act.
Under the Philippine Data Privacy Act of 2012, you have a number of important rights with respect to your personal information held by 23 apk, and we are committed to making it straightforward for you to exercise those rights. You have the right to be informed about how your personal data is collected and used, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or incomplete information in your account. You also have the right to object to the processing of your personal data in certain circumstances, the right to erasure or blocking of your data where processing is no longer necessary or lawful, and the right to data portability where technically feasible. To exercise any of these rights, please contact our support team using the email address provided in the footer of this page, and we will respond to your request within 15 business days in accordance with our obligations under Philippine law. We will never penalise you for exercising your data privacy rights, and exercising these rights will not affect your ability to continue using the 23 apk platform.
23 apk uses cookies and similar tracking technologies to enhance your experience on our platform, maintain your session while you are logged in, and gather anonymised analytics data that helps us understand how players use our services. Essential cookies are necessary for the platform to function correctly and cannot be disabled without affecting your ability to use the service. We do not use third-party advertising cookies or share cookie data with external advertising networks. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some features on the platform. For more information about the specific cookies we use and how to manage them, please contact our support team.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer, and any updates will be posted on this page with a revised effective date. We will make reasonable efforts to notify registered players of material changes through the platform or via the contact details associated with their account, but it remains your responsibility to review this policy periodically. Your continued use of the 23 apk platform after any changes have been posted constitutes your acceptance of the updated policy. If you disagree with any changes, you should stop using the platform and may request account closure by contacting our support team. The most current version of this Privacy Policy will always be available at 23apk.fun/privacy-policy and supersedes all previous versions.
Quick answers to what Filipino players ask most about data privacy on 23 apk.
Our support team is available around the clock to help Filipino players with any data privacy concerns. You can also check our FAQ for quick answers, or head to your account to review your personal details.